Online Chat Info

Online ChatHave a question about any of our plans, providers or services? Please feel free to contact our Customer Support Team using our Online Chat who can provide you a quick answer to your questions.

What You Should Know About Our Online Chat!

      1. To use our Online Chat, click the orange “Questions? click here to chat with us” box.
      2. You will be asked to type your Name and Email.
      3. You will also to Choose a Department, we suggest “Member” to let our customer support team know you have a SWDHC question.
      4. Now type your question in the “Message” box.
      5. The “Option” link gives you various chat options such as; Sound, About, Send a File, Email Transcript and End This Chat.

      * Please note our Customer Support Team are only available certain dates and times.

      Monday through Thursday 8 am to 5 pm CST and Friday’s 8 am to 4 pm CST.


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      Or Contact Your Benefit Consultant
      Have more questions? Contact Us @ 1-800-647-8421